FAQs

FREQUENTLY ASKED QUESTIONSs

What is Crypto-Alert?

Crypto-Alert is an app, where you will notify about new listings on cryptocurrency exchanges (ex. Binance, Coinbase, KuCoin). Increase your advantage over other investors with our app. At the moment, when exchange decide to add new coin to their database, Crypto-Alert will send you an alert on e-mail, SMS or Telegram, so you will immediately know before about upcoming coin value changes on cryptocurrency market.

How often Crypto-Alert monitor data from exchanges?

We realize that every second counts on cryptocurrency listing investing. Our system works continuously 24/7, all the time running a cyclical task and monitoring data directly from the exchanges we support (before Twitter), so that our users receive a notification as soon as possible.

How many tasks can I create?

The number of tasks a user can create depends on the selected subscription plan:

  1. Basic plan allows you to create one active task
  2. Standard plan allows you to create up to three active tasks
  3. Premium plan allows you to create up to five active tasks

Do we handle SMS notifications outside of Poland?

As of today, we support the sending of SMS notifications in 38 countries around the world.

List of supported numbers:
Argentina, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Spain, Netherlands, Ireland, Iceland, Japan, Kazakhstan, Lithuania, Latvia, Luxembourg, Malta, Mexico, Mozambique, Germany, Nigeria, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Switzerland, Sweden, Ukraine, USA, Hungary, Great Britain, Vietnam, Italy.

If you have doubts about servicing your network abroad, please contact us.

Why did I not receive a notification?

Make sure that the task you created is active and properly configured. Also, pay attention to whether the data entered by you, i.e. e-mail address, telephone number, connection with Telegram, are correctly completed. If it is not possible to determine the cause on your own, please contact us.

What are the advantages of using a forums?

Forums was created for beginners as well as those who have experience and are willing to share it with others. Direct contact with experienced people from the industry (including us), access to a database of valuable content, tools and guides. For interesting ideas and commitment, we will reward our users with discounts and even free access to our application.

Do we guarantee profit?

Unfortunately, we are not able to guarantee any increase in the value of the cryptocurrency published on exchange, we have no influence on it. The growth depends primarily on the interest in cryptocurrency, current market situation as well as legal regulations, i.e. factors that are constantly changing. We do not guarantee earnings, we increase your potential chances of earning.

Can I upgrade my plan?

Of course. We anticipate the possibility of upgrading your active plan to a higher one at any time. To do this, log in to the system, then navigate to pricing and select the plan you are interested in or use the “Upgrade” option in the customer panel, then complete the order.

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